This course will enable staff to understand and de-escalate aggressive behaviour in a person-centric approach.
The course is 3 hours that can be offered as a standalone certificated course or as part of a full PMVA course.
If your staff team experience violent or aggressive behaviour, this course will help them understand where aggression comes from and how to manage it safely without physical skills.
In today’s health & social care industry, abuse or harmful practice shouldn’t exist. Unfortunately, we still hear too many stories of its occurrence. This problem is in part due to inadequate training and staff knowledge.
That is what this course is about- educating staff about challenging behaviour, and the root causes to equip them better to manage situations in a caring and supportive way and focus on de-escalation as the forefront mechanism to prevent the use of restrictive practices.